I wasn't fortunate enough to experience the updated interiors and entertainment, inflight wifi and in seat power, instead I flew on a 777-200 with many unoccupied seats and was disappointed by expectations.
Sure there was back of seat screens for watching movies, but not on demand. Two and a half hours into the flight have been served lunch, in plastic trays, forks and knife, cellophane enclosing a simple salad, chicken and broken bits of spaghetti, though edible, it's presentation fell well below what you might get at a fast food outlet. Alcohol is available for purchase onboard, no cash accepted.
Midway through flight cheese flavoured crackers and drinks were offered and about one and a half hours before landing a hot deep dish pizza was served.
It all started right, from check-in to lounge and boarding, the service has been attentive and polite. American Airlines is pushing the 'new' a lot in its ads and online, what I experienced was mediocre.
Oh well, there is still the return flight to be had. Will I be so lucky?
A post by Joe Mendonca
